Resume

Sergio Lombana

Senior Solutions Engineer and Software Engineer focused on observability, debugging, and developer experience.

sergiolombana101@gmail.comlinkedin.com/in/sergio-lombanaToronto, Canada

Work Experience

Sentry · Remote

July 2022 – Present

Act as a technical advisor and trusted partner to enterprise clients, guiding successful adoption and scaling of Sentry's monitoring platform across complex web and mobile applications.
Lead end-to-end technical onboarding, custom integrations, and deep-dive debugging sessions with engineering teams and customers using JavaScript, Python, React, and mobile SDKs.
Provide technical leadership and mentorship to junior Solutions Engineers, contributing to onboarding and skills development within the team.
Represent Sentry at conferences and webinars on application monitoring, error tracking, and observability best practices.

Bolt · Remote

Apr 2022 – June 2022

Served as a technical point of contact for merchants, diagnosing and resolving complex checkout and API integration issues across custom e‑commerce platforms.
Collaborated closely with Solutions Engineers, Product Managers, and Developers to troubleshoot edge cases and deliver scalable, high-quality solutions under tight SLAs.
Authored technical documentation, FAQs, and postmortem reports to enhance self-service resources and reduce support overhead.

Stallion Express · Toronto

Mar 2021 – Apr 2022

Built scalable front-end and back-end features using Vue, Laravel, and MySQL to support integrations with Shopify and custom e-commerce systems.
Operated as one of only two in-house developers, owning end-to-end feature development from requirements gathering to deployment for a high-traffic logistics platform.
Led live demos of the platform for internal stakeholders and external partners, translating technical capabilities into business value.

Computer Programming and Analysis

George Brown College · Advanced Diploma

Toronto, Canada

Completed 04/2020